Last updated: 25 August 2026

At We Transform Digital, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, enquire about our services, or otherwise interact with us.

For the purposes of UK data protection law, We Transform Digital is responsible for the personal information described in this Privacy Policy.

1. Who We Are

We Transform Digital provides digital marketing and related services to businesses, including website development, SEO, social media management, PPC and digital advertising, PR and content creation.

We Transform Digital
46-48 Odsal Rd
Bradford
BD6 1AQ
United Kingdom

Email: hello@wetransformdigital.co.uk
Telephone: 0330 088 9008

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide to Us

We may collect information that you provide directly to us, including:

• Your name
• Email address
• Telephone number, where provided
• Company or organisation name, where provided
• Information included within an enquiry or message
• Information you provide when discussing or purchasing our services
• Communications between you and our team
• Marketing preferences
• Any other information you voluntarily provide to us

When you use the contact form on our website, we may collect your name, email address and the contents of your message.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website or source
• General geographic information derived from your IP address
• Cookie or similar technology identifiers

The exact information collected depends on the cookies and technologies enabled on our website.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and contact requests
• Discuss your business requirements
• Provide quotes, proposals or information about our services
• Deliver services you have requested
• Manage our relationship with clients and prospective clients
• Provide customer support
• Communicate regarding projects, services and accounts
• Maintain and improve our website
• Understand how visitors use our website
• Monitor website performance and security
• Prevent fraud, misuse or unlawful activity
• Maintain appropriate business and financial records
• Send relevant marketing communications where permitted
• Comply with legal and regulatory obligations
• Establish, exercise or defend legal claims

We will not use your personal information for purposes incompatible with those described above unless permitted or required by law.

4. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on the following lawful bases.

Consent

We may rely on your consent where you have actively agreed to a particular use of your information, such as certain marketing communications or non-essential cookies.

Where we rely on consent, you can withdraw it at any time.

Contract

We may process your personal information where it is necessary to take steps at your request before entering into a contract or to perform a contract that we have entered into with you.

For example, we may need your contact information to provide a proposal or deliver services you have purchased.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

These interests may include:

• Responding to business enquiries
• Developing our business
• Providing and improving our services
• Maintaining customer relationships
• Improving our website
• Protecting our website and business from misuse
• Understanding the effectiveness of our marketing
• Communicating with existing or prospective business customers where legally permitted

Legal Obligation

We may process personal information where necessary to comply with legal, accounting, tax, regulatory or other obligations that apply to us.

5. Contact Form Enquiries

When you submit an enquiry through our website, we may collect your name, email address and the message you provide.

We use this information to:

• Review your enquiry
• Contact you about your enquiry
• Provide information about our services
• Prepare a proposal or quotation where appropriate
• Maintain appropriate records of our communications

Submitting an enquiry does not automatically subscribe you to marketing communications.

6. Marketing Communications

We may occasionally send information about our services, news or offers where we have a lawful basis to do so.

Where consent is required, we will obtain it before sending marketing communications.

In some circumstances, we may communicate with existing customers or business contacts where permitted by applicable law.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option included in a marketing email, where available, or by contacting:

hello@wetransformdigital.co.uk

Opting out of marketing will not prevent us from sending necessary communications relating to an existing enquiry, contract or service.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function correctly, remember preferences, understand website usage and, where applicable, support analytics and advertising.

Strictly Necessary Cookies

These cookies are required for the website to operate correctly and generally cannot be disabled through our website.

Analytics Cookies

Where enabled, analytics technologies may help us understand how visitors interact with our website, including which pages are visited and how users navigate through the site.

Functional Cookies

These cookies may allow the website to remember choices or provide enhanced functionality.

Advertising and Marketing Cookies

Where enabled, these technologies may help us measure advertising performance or provide more relevant advertising.

Where required by applicable law, we will request your consent before placing non-essential cookies or similar technologies on your device.

You can also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Further information may also be provided through our website’s cookie banner or Cookie Policy.

8. Who We Share Personal Information With

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business or provide our services.

These may include:

• Website hosting providers
• IT and technical support providers
• Email and communication service providers
• Customer relationship management systems
• Cloud storage providers
• Website analytics providers
• Advertising and marketing platforms, where used
• Accountants, professional advisers and consultants
• Payment or financial service providers, where applicable
• Government authorities, regulators or law enforcement where legally required

Third-party service providers acting on our behalf are expected to handle personal information securely and only for the purposes for which it has been provided.

9. Third-Party Websites and Social Media

Our website may contain links to third-party websites or social media platforms, including services such as Facebook, Instagram, TikTok and LinkedIn.

If you follow a link to another website or platform, that organisation may collect and process your personal information according to its own privacy policy.

We are not responsible for the privacy practices of third-party websites, applications or platforms.

We recommend reviewing their privacy information before providing personal data.

10. International Data Transfers

Some service providers or technology platforms we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable UK data protection law.

These safeguards may include:

• UK adequacy regulations
• Approved contractual safeguards
• The UK International Data Transfer Agreement
• An approved UK Addendum to appropriate standard contractual clauses
• Other legally recognised transfer mechanisms

You can contact us if you would like further information regarding safeguards relating to international transfers of your personal information.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual and reporting requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

For example:

• General enquiries may be retained for as long as reasonably necessary to deal with the enquiry and any resulting business relationship.
• Customer and contractual records may be kept for the duration of our relationship and for an appropriate period afterwards.
• Financial and transaction records may be retained for the period required under applicable tax, accounting and legal requirements.
• Marketing information may be retained until you unsubscribe, withdraw consent where relevant, or we determine it is no longer appropriate to retain it.
• Technical and analytics information may be retained according to the settings and retention periods of the relevant systems being used.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

Measures may include secure website infrastructure, access controls, password protection, software updates and appropriate restrictions on access to personal information.

However, no system or transmission over the internet can be guaranteed to be completely secure.

13. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you a number of rights regarding your personal information.

Right of Access

You can request information about the personal data we hold about you and, where applicable, receive a copy.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure

You may ask us to delete your personal information in certain circumstances.

Right to Restrict Processing

You may ask us to restrict how we use your information in certain circumstances.

Right to Data Portability

Where applicable, you may request that certain information is provided to you or another organisation in a structured, commonly used and machine-readable format.

Right to Object

You have the right to object to certain processing of your personal information, including processing based on legitimate interests and processing for direct marketing purposes.

If you object to direct marketing, we will stop using your personal information for that purpose.

Right to Withdraw Consent

Where we rely on consent, you may withdraw your consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

To exercise any of these rights, contact:

hello@wetransformdigital.co.uk

We may need to verify your identity before completing certain requests.

14. Automated Decision-Making

We do not intend to make decisions about website visitors based solely on automated processing that produce legal or similarly significant effects.

If this changes, we will update this Privacy Policy and provide appropriate information where required by law.

15. Children’s Privacy

Our website and services are primarily intended for businesses and adults.

We do not knowingly use the website to collect personal information from children where such collection would require parental or guardian authorisation.

If you believe a child has provided personal information to us inappropriately, please contact us.

16. Complaints

If you have concerns about how we use your personal information, please contact us first so we can investigate the matter.

You also have the right to make a complaint to the UK’s data protection supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Further information is available through the Information Commissioner’s Office.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our website or services
• Changes to the technologies we use
• Changes to our business practices
• Changes to applicable legal or regulatory requirements

Any updated version will be published on this page with a revised Last updated date.

We recommend reviewing this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how your information is being handled, please contact us:

We Transform Digital
46-48 Odsal Rd
Bradford
BD6 1AQ
United Kingdom

Email: hello@wetransformdigital.co.uk
Telephone: 0330 088 9008